Customer service and support


Technical support center is  located at the Mount Scopus Campuse and Serves telephone, walk-in, email and on-line inquiries of all Campuses.

An initial level of ITsupport is offered to university customers.  If necessary, the problem will be redirected to the appropriate departmental computing staff member.

Inquiries will be handled during support center hours.


Walk-in Reception will not be available during Corona period, 

Walk-in reception  (for happier times: our center is located at the Hummanities Builgding, Block 1,  Mount Scopus Campuse)




contact_phone Phone 

Phone - 02-5883450 (multi-line)

Sunday - Thursday 8: 00-20:00



Contact System Using the Online System

Open a new call

In this system you can respond to your previous calls, watch the procedure of the treatment and / or open new calls.

 Handling calls will be done during the support center hours. 

System Address -



 Contact us via Email 
When requesting support via email it is worthwhile to give as many details as possible when describing your problem so we can assist you more effectively. Please don’t forget to include your telephone number. 

Our address:






In Whatsapp

whatsappEnter the following number as a contact: 052-588-6733.

During the activity hours between Sunday to Thursday from 08:00-20:00, for any call regarding online instruction, please write to us and we'll assist in our shortest time