Customer service and support

 

Technical support center is  located at the Mount Scopus Campuse and Serves telephone, walk-in, email and on-line inquiries of all Campuses.

An initial level of ITsupport is offered to university customers.  If necessary, the problem will be redirected to the appropriate departmental computing staff member.

Inquiries will be handled during support center hours.

 

Reception is held in the support center and in all the computer farms on the campuses during business hours.

Starting from 10-29-23 and until further notice, the support center will close at 4:00 p.m. - please contact during business hours.

 

 

In Whatsapp

whatsappEnter the following number as a contact: 052-588-6733.

During the activity hours between Sunday to Thursday from 08:00-20:00, for any call regarding online instruction, please write to us and we'll assist in our shortest time

 

 

 

contact_phone Phone 

Phone - 02-5883450 (multi-line)

Sunday - Thursday 8: 00-20:00

 

contact_facebookFacebook

 HujiPCSupport

 

 

 

Contact System Using the Online System

Open a new call

In this system you can respond to your previous calls, watch the procedure of the treatment and / or open new calls.

 Handling calls will be done during the support center hours. 

System Address - http://SysAid.huji.ac.il

 

contact_emailE-Mail

 Contact us via Email 
When requesting support via email it is worthwhile to give as many details as possible when describing your problem so we can assist you more effectively. Please don’t forget to include your telephone number. 

Our address: ITHuji@savion.huji.ac.il