Solution: Try to reset the password on the password reset site. If you did not succeed -
- Students - Go to one of the computer farms with an ID card
- Alumni - Contact the Alumni Department
I got the wrong username
Solution: send a username change form
How do I forward mail to the new address?
Solution: See instructions for forwarding mail at the following link: HUJImail Mail Forwarding
I made changes to the settings and they did not apper
Solution: After each change in the settings, scroll to the bottom of the settings page and click on the "Save changes" button
I accidentally deleted a message - can it be recovered?
Solution: Look for the message in the trash. If the message is deleted even from there it cannot be recovered. Google's recommendation is not to delete messages at all - the account size allows this.
HUJImail accounts of graduates and university retirees will remain for life
HUJImail accounts will be closed in the following cases:
- HUJImail accounts will be closed when students stoped before graduating
- Academic staff HUJImail accounts will be closed 3 years after termination of employment (before retirement) if they are not university graduates