Passwords and Login

• Enabling Two-Factor Authentication

• Changing a HujiMail Password

• I forgot my password? Please follow this guide. If you encounter a problem resetting the password, please contact us by phone at 025883450 or via WhatsApp at 0525886733.

• I am flying abroad and want to change the delivery of the code in two-factor authentication so that it goes to my private email instead of my phone. How do I do this? 
  Solution: Go to the website safemail.huji.ac.il, authenticate with your ID and HujiMail address, and then you can change the way you receive the code.

• I changed my phone number and therefore cannot log in to the account. How do I change the number?
  Solution: If the number has changed, you need to contact us by phone at 025883450 or via WhatsApp at 0525886733 so that we can update the new phone number.

Volume

• Checking the volume of a HujiMail account
• Reducing the volume of a HujiMail account
• Transferring files between HujiMail and a private Gmail account

 

Settings

• Setting up HujiMail on your mobile phone: Android or Apple devices
• Automatically forward emails from HujiMail to another email address
• Creating an automatic reply (vacation message)
• Manage HujiMail with Outlook/macOS mail clients

Additional guides

• Migrating Savion mail to HujiMail using the Workspace Migration tool (for retirees)
• Report phishing messages
• Guide for adding/removing the university calendar in HujiMail
• Using multiple Gmail accounts concurrently in the same browser

Frequently Asked Questions

I received an incorrect username

Solution: Please contact us so we can correct the error in the username by phone 025883450 or WhatsApp 0525886733

I received a message that my account will be closed. How do I transfer the contents of my HujiMail account to the new address?

Solution: For instructions on transfering your material click here. See instructions for forwarding new mail : Forwarding mail in HUJImail.  Since mail forwarding will only continue until the account is closed, it is recommended to also create an automatic message warning of the future closure and giving your new email address.  See instructions for creating an automatic reply.

I made changes to the settings and that did not stick.

Solution: After each change in the settings, scroll to the bottom of the settings page and click the button: Save changes.

 

Information on Account Closure

HujiMail accounts for alumni and university retirees will remain permanently, in accordance with Google's changing agreements

HUJImail accounts will be closed in the following cases:

1. HujiMail accounts will be closed when students discontinue their studies before completing their degree.
2. HujiMail accounts for academic staff will be closed 3 years after termination of employment (before retirement) if they are not university graduates.
3. Closure due to improper use of the account - if a violation of Google's Terms of Use or university rules (such as distributing spam) has been committed, action will be taken against the account owner.