Username

Usernames are automatically created based on the user's English name.

1. Format: FirstName.FamilyName
2. Format for complex names (two first names/two surnames): FirstName-FirstName.FamilyName-FamilyName.
3. If the name is already taken by someone else, digits will be added to the username.

If your username is incorrect due to a mistake in spelling in the university records or due to a change of name, you can request a username change by filling out the following form. A reply will be sent by email or phone.  Note that the new username will be based on the actual name you enter in the form.

The HujiMail username is sent by email to the user's private address upon its activation. To retrieve a forgotten username, students can contact the Personal Information website, and staff in certain cases can view it on the Personal Details Update website. In any other case, you should contact support directly.

Forgot Password

To reset your password access the following site

You can authenticate using three options: a one-time code sent to your phone, a university email and its password, or authentication with an OTP card.

1. Note! The new password must be at least eight characters long and include both numbers and English letters.
2. If you were unable to reset the password through this website, you can personally go to one of the computer labs or the to support center at Mount Scopus and identify yourself with your ID card.

Change Password

There are two ways to a change password:

1. Change a password through the following site
2. Change while in the mailbox itself: Click on settings--> accounts--> change password

 

Two-Factor Authentication

Due to repeated attempts to breach this system, we require accounts to switch to two-factor authentication (password and a one-time code sent via email or SMS). To learn how to enable the authentication or change the settings click here.